Privacy Policy (HIPAA-Aware)

Last Updated: 2025-12-28

Information We Collect

We may collect personal information voluntarily provided by you, including name, email, phone number, and appointment/insurance/general health-related information necessary to provide advocacy services. We collect only the minimum information required.

HIPAA Notice

SereniPath Advocacy is not a covered entity or business associate under HIPAA. However, we follow HIPAA-informed best practices to protect sensitive information.

How We Use Your Information

Your information may be used to communicate with you, provide advocacy/navigation services, coordinate with providers/insurers with your authorization, and improve operations.

Information Sharing

We do not sell, rent, or trade personal information. We may share information only with your explicit consent, with parties you authorize, or when required by law.

Data Security

We use reasonable safeguards to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.

Your Rights

You may request access, correction, or deletion of your information and may withdraw consent at any time by contacting: hello@serenipathadvocacy.com