Our Mission
SereniPath exists to help people navigate healthcare with less stress and more confidence through organization, communication support, and practical guidance.
Clarity, calm, and support when healthcare gets overwhelming.
SereniPath helps you organize care, understand next steps, and communicate effectively with providers and insurance — without crossing into medical advice.
Not medical advice. Not for emergencies.
If you have urgent symptoms or a medical emergency, call 911 or go to the nearest ER.
About SereniPath
A supportive guide through the healthcare system — built for patients, caregivers, and families.
What We Do
- Help you prepare for appointments and follow-ups
- Support insurance calls and claims/denials follow-through
- Coordinate records, referrals, and next steps
- Turn confusion into a clear action plan
What We Don’t Do
- Diagnose, treat, or prescribe
- Replace your doctor or medical team
- Provide emergency services
Founder’s Note
For over a decade, I have worked within the healthcare system in a variety of roles—supporting patients, navigating insurance processes, handling claims, coordinating care, and working behind the scenes where many people never get to see how decisions are made. Over those years, I gained not only professional experience, but a deep understanding of how overwhelming, confusing, and frustrating healthcare can be for patients and families.
SereniPath was born not just from my career, but from my heart.
I created this business after watching a loved one struggle through their own healthcare journey—feeling lost, frustrated, and unsure of what to do next. There were moments when they didn’t know what questions to ask, what to expect, or why certain services were denied or unavailable to them. I saw firsthand how discouraging it can be when you’re already dealing with health challenges and are left to navigate a complex system on your own.
I realized how many people are quietly going through the same thing—trying to make sense of appointments, insurance language, discharge instructions, referrals, and next steps—without clear guidance or support. SereniPath exists to bridge that gap.
I am called to serve patients, caregivers, and families who need clarity, reassurance, and someone in their corner. My goal is to help you feel informed, prepared, and empowered—so you’re not walking this path alone. Supporting others through these moments is deeply personal to me, and it is an honor to help bring calm and understanding to what can often feel like an overwhelming process.
Services
Short descriptions clients can understand quickly.
Appointment Preparation
Organize concerns, build question lists, and prepare what to say so you’re heard.
Post-Visit Action Plan
Turn notes into next steps: follow-ups, referrals, meds list tracking, and timelines.
Insurance & Claims Support
Help with benefits, claim status, EOB confusion, denials, and escalation follow-through.
Prior Auth & Referral Tracking
Support with gathering info, confirming submission, and checking status consistently.
Care Coordination
Records requests, provider coordination, and keeping all moving parts in one place.
Family/Caregiver Support Calls
With permission, we can join calls or help communicate on your behalf.
Note: Services are non-medical and focus on administrative navigation and support.
How It Works
A simple process clients can trust.
1
Schedule an Appointment
Submit a request with your preferred date/time and what you need help with.
2
Complete Intake
Share context, goals, and any relevant documents (optional).
3
Support Session
We create your plan: questions, call scripts, next steps, and follow-through.
4
Follow-Up (Optional)
Add check-ins, additional calls, paperwork help, or escalation support as needed.
Tip
If you want, add a “Pricing” section later. Many new clients feel safer when they know what to expect.
Schedule an Appointment
Click below to choose your service and book your appointment.
Secure scheduling. Please do not include private medical information when booking.
Intake
The intake form opens in a new tab. Upload documents only if requested or relevant (insurance cards, EOBs, denial letters, discharge paperwork). Please do not upload emergency information.
FAQ
Quick answers to common questions.
Is SereniPath medical advice?
No. SereniPath offers non-medical advocacy and administrative navigation support.
Can you call my doctor or insurance for me?
Yes, with your written permission and when allowed by the provider/insurer. We can help prepare call scripts, join calls, or communicate on your behalf.
Do you handle emergencies?
No. If you believe you’re experiencing an emergency, call 911 or go to the ER.
What areas do you serve?
You can offer administrative advocacy support across many locations, but healthcare and legal rules vary. Your website language should be clear that services are non-medical.
Shop SereniPath
Wear the message. Support the mission.
SereniPath Tee
Soft, comfortable, and grounded — a reminder you’re not alone.
SereniPath Mug
A calm start to your day.
Sticker Pack
Gentle reminders for everyday moments.
Contact Us
Have questions? Reach out — no obligation required.
Get in Touch
Email: hello@serenipathadvocacy.com
Response Time: 1–2 business days
Please don’t include emergency details or highly sensitive medical information in messages.
Business Hours
Monday–Friday 9am–5pm EST